About the team

Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.

Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.

Get ready to

• Own and manage IT operations across the organization, ensuring reliability, security, and scalability

• Administer user lifecycle processes (onboarding, offboarding, access management) across multiple platforms

• Install, configure, and maintain hardware and software according to company standards

• Troubleshoot and resolve complex IT issues, driving them to full resolution with minimal supervision

• Monitor system performance and ensure adherence to service levels and internal SLAs

• Manage and continuously improve IT asset inventory and lifecycle tracking

• Support and educate end users on hardware, software, and best practices

• Create and maintain clear documentation for systems, processes, and procedures

• Lead or contribute to IT process improvements, with a strong focus on automation and efficiency

• Identify repetitive tasks and implement automation solutions (e.g., using n8n, Google Apps Script, or similar tools)

• Ensure IT security best practices are followed across endpoints and systems
  

We expect you to

• 2+ years of experience in IT administration, technical support, or similar role

• Strong hands-on experience with troubleshooting across devices, networks, and SaaS tools

• Solid understanding of IT infrastructure: hardware, operating systems, networking, and cloud tools

• Experience administering modern workplace environments (Google Workspace, Slack, Jira, Confluence, etc.)

• Experience with automation tools (n8n, Google Apps Script, or similar) and mindset to reduce manual work

• Familiarity with MDM solutions and endpoint management (a plus)

• Understanding of security principles (SSO, access control, endpoint security, password policies)

• Strong ownership mindset — ability to take responsibility and drive tasks to completion

• Process-oriented thinking with a focus on continuous improvement and ITSM best practices

• Excellent documentation and organizational skills

• Ability to simplify technical topics for non-technical users

• Fluency in Lithuanian and English
  

Salary

Gross salary range is 2500-3400 EUR/month.

Location

Join us at our awesome headquarters in Vilnius

For Vilnius: 4 days onsite, 1 flexible day remote.

Speaking of perks:

Own your wellness
Stay sharp and well in your own way – health insurance (after probation), on-site physiotherapist, office gym, and fitness classes keep you moving. Plus 7 extra days off, 3 for weddings, hybrid work, and the freedom to work 2 months from anywhere in the world.

Boost your daily life
Every breakthrough needs a spark and our daily setup reflects that. Pet-friendly office, fresh breakfasts, hot lunches, drawers and fridges stocked with snacks and food – for a quick bite or even a team-cooked meal together. Rooftop and cellar events keep things lively, while 10 social clubs give space to dive into passions and try new things. Add a public transport card for Vilnius and Perks.lt perks for smoother days.

Shape your growth path
Builders never stop learning. Coaching, mentorship, training, conferences, online courses, subscriptions, books – you’ve got a €1100 yearly budget to fuel personal or team growth. You pick the path – we’ll back you all the way.

Drive global impact
This is where ambition scales. Build impact across 30+ brands worldwide. Launch bold projects. Even step in as a co-founder – we reward those who push further. And if you bring in more great people, you get €1500 for every successful referral.

*additional conditions apply based on your residence location.