Lifecycle Retention Manager
We usually respond within a week
About the team
Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.
Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.
Get ready to
Own the retention strategy across onboarding, re-activation, churn prevention, and long-term LTV growth
Manage and optimize transactional emails to improve both customer experience and business performance
Build and continuously improve re-activation flows to recover lost subscribers
Test and enhance onboarding journeys to boost activation and early retention
Monitor churn trends and identify lifecycle gaps and growth opportunities
Own and track key retention metrics such as churn rate, retention rate, and LTV
Launch, manage, and optimize lifecycle automations in Klaviyo based on customer behavior and subscription status
Run A/B tests across flow logic, timing, messaging, and incentives
Collaborate closely with product, engineering, design, and copy teams to improve retention performance
We expect you to
Have proven hands-on experience in retention, lifecycle, or CRM marketing
Bring strong experience working with Klaviyo (required)
Have experience with Postmark, ActiveCampaign, or similar tools (a plus)
Possess a strong technical understanding of automations, segmentation, triggers, and integrations
Be confident in analyzing customer lifecycle data and turning insights into actionable improvements
Be proactive, independent, and comfortable taking full ownership of your work
Salary
Gross salary range is 3000 - 4300 EUR/month.
Location
Vilnius, Lithuania: 4 days onsite, 1 flexible day remote.
Speaking of perks:
Own your wellness
Stay sharp and well in your own way – health insurance (after probation), on-site physiotherapist, office gym, and fitness classes keep you moving. Plus 7 extra days off, 3 for weddings, hybrid work, and the freedom to work 2 months from anywhere in the world.
Boost your daily life
Every breakthrough needs a spark and our daily setup reflects that. Pet-friendly office, fresh breakfasts, hot lunches, drawers and fridges stocked with snacks and food – for a quick bite or even a team-cooked meal together. Rooftop and cellar events keep things lively, while 10 social clubs give space to dive into passions and try new things. Add a public transport card for Vilnius and Perks.lt perks for smoother days.
Shape your growth path
Builders never stop learning. Coaching, mentorship, training, conferences, online courses, subscriptions, books – you’ve got a €1100 yearly budget to fuel personal or team growth. You pick the path – we’ll back you all the way.
Drive global impact
This is where ambition scales. Build impact across 30+ brands worldwide. Launch bold projects. Even step in as a co-founder – we reward those who push further. And if you bring in more great people, you get €1500 for every successful referral.
*additional conditions apply based on your residence location.
- Department
- Marketing
- Locations
- Vilnius
- Seniority
- Mid
- Team
- Kiloverse
- Employment type
- Full-time
Vilnius
Dreaming big and acting fast
In 2013, we launched one product in a tiny office room with 7 people. Fast forward to today, we're a leading digital health and HealthTech company. Simply put, we’re ambitious and passionate futurists driven by unconventional ideas. Our goal is to fully revolutionize the healthcare industry. Are you in?